Privacy Policy

1. Introduction

EU Mobility Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for vocational mobility programmes.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Organisation details (school or company information)
• Student profile information for mobility placements
• Documents and files uploaded to the platform
• Communication records and support tickets

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Usage data and platform interaction logs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage mobility placements and applications
• Communicate with you about your account and our services
• Send administrative information, updates, and notifications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share information when you explicitly consent to such sharing
• Service providers: We may share information with third-party service providers who perform services on our behalf
• Educational partners: Information may be shared between schools and host companies for placement purposes
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data under certain circumstances
• Right to restrict processing: You can request limitation of how we process your data
• Right to data portability: You can request transfer of your data to another service
• Right to object: You can object to certain types of processing
• Right to withdraw consent: You can withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

9. Children's Privacy

Our platform is designed for use by educational institutions and their students. We take special care to protect the privacy of minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: